Orax SDI Cloud Reference

 
  1. Introduction
  2. Self-Management tools
  3. Communication and Content management
  4. Sales and Customer Engagement
  5. Service Desk
  6. Project Management
  7. Automation & Wide-Area-Monitoring
  8. Job Cards
  9. Education & B-2-B online training
  10. Billing and customer statements
  11. Inventory & Asset management
  12. Production management
  13. Human Resources and Payroll
  14. Procurement and Supply chain
  15. Ledgers & Accounting
  16. Reporting and Analytics
  17. Administration & configuration
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Team Administration

All users in SDI belong to a team. Employees, Consultants, Technicians and Customers. As administrator it is your responsibility to create and manage teams.

Each internal team needs a manager (to escalate to) and each external team needs one or more site id's to allow customer users to view site related data.

Once you created all required internal teams, link users to the relevant teams using the User Administration module.

 

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