- many choices, few solutions -
Get it right with Orax SDI.


Sales
Effort, quotes, pipeline, campaigns, billing
Service
Service desk, ratings, projects, job cards
Operations
Custom processes, workflows, inventory





This is what we do:

Orax SDI provides critical IT functions for our unique customers 24 hours per day, 365 days a year.

R2,4 billion
sales proposals in a year.
392,556
service requests per year.
752,036
important emails delivered.
7,245,516
application clicks per year.
2,207,089,332
db queries
per year.




Why Orax SDI?

  • We compete with the best-of-the-best, and feature-for-feature we deliver a punch that is hard to beat.
  • Service, service, service. Your development and support services are fast and efficient. We don't hold you back!
  • Orax SDI was designed from the ground up to embrace dynamic, fast-changing new generation commerce.
  • Its lean enough to be agile, yet comprehensive enough to open new horizons for your unique company.
  • Orax SDI's focus on human efficiency means multiplication. An actuator to break through ceilings and barriers.

For an overview, watch this video



Compare us with:

Microsoft Dynamics
Sales & Service management.
Sales Force
Sales management.
Oracle Sales Cloud
Sales management.
Sage CRM
CRM software for smaller companies.
SAP CRM
CRM for small, medium, large.





What do our customers say?

I enjoy the ability to set reminders and ensure follow up with customers. The software is easy to use and has good features.
The link between microsoft outlook,makes it user friendly and angles to use to connect makes it more flexible and adaptable.
On the AMS desk its essential, we use it for all business and planning.




Frequently asked questions

Is Orax SDI a CRM solution?
Yes, Orax SDI is a Customer Relationship Management system that manages Sales and Services, but it is much more. Its also a services ERP system which means it is fully capable of running the operations and financials or your company.
Is Orax SDI an ERP solution?
Orax SDI is a services ERP solutions that was born out of a CRM solution. It allows you to manage services throughout your company, including internal services and costing. It provides procurement, financials and HR and payroll.
How secure it Orax SDI?
Orax SDI aligns to modern web security standards as used by banking and online shopping companies. Each environment also has a live Disaster Recovery site and an offline backup with daily, weekly and monthly backups. The DR environment is synchronised up the the minute and available for user access.
Does Orax SDI have a mobile cloud based solution?
Orax SDI is 100% cloud based. It uses modern technologies and world class data centres to ensure that response times are class leading. Orax SDI is fully functional on Smartphones, Tablets and Desktops.
Do I need special hardware or network configurations to use Orax SDI?
Any modern device (Smartphone, Tablet or Desktop) can access Orax SDI through a modest internet connection. There is no need for special hardware or software. All browsers should be recent to ensure its compatible and secure.
How much will it cost me?
Orax SDI is provided on a per usage monthly charge. Each User is charged monthly at a fixed fee. There are extra charges like SMS which also from part of usage. To find out what it will cost your company to run Orax SDI, please click here for an instant quote.
How does the licensing work?
License and hosting fees are charged per-user-per-month. There is a minimum requirement of 5 user licenses per month. There is no maximum limit.
Do I need to sign a contract?
The software agreement (terms and conditions) is signed by each user of the system. It requires a 30 day cancellation notice.
Can Orax SDI be customised or enhanced to suite my company's needs?
Yes, one of the most powerful benefits of Orax SDI is to know that you'll never outgrow it. Orax SDI is an operational infrastructure with a Rapid Software Development Module, allowing the development of complete processes, modules and functions within the infrastructure.
Do you have a Service Level Agreement option?
We sign SLA contracts directly with customers or our partners may take on this responsibility and provide the services independent of Orax Solutions.
Will Orax SDI work in poor network areas?
An internet connection is always required to connect to and work with the Orax SDI mobile portal. However the bandwidth requirements are very modest and will therefore work fine in poor network locations (so long as the connection is available).
Will training be available for my users?
Training is available from Orax Solutions or our partners and resellers. We prefer to train your power users and let them develop and train your internal operational strategy to other users.
Will Orax SDI be able to support a 1000 users?
Yes, Orax SDI is a very powerful system that can manage thousands of users.
Is Orax SDI available globally?
Orax SDI is hosted locally in South Africa but available globally to any internet connected device.
Will we need an Administrator for our Orax SDI system?
Yes, we always suggest that you manage and own your system using proper administrative and processes. A well managed system will always deliver better value that a poorly managed one.
Can I run financials and payroll on Orax SDI?
Yes, Orax SDI is fully able to manage your financial accounting and payroll.
Is Orax SDI an Learning Management System?
Yes, Orax SDI is fully fledged LMS with the ability to manage course, modules and assignments. It allows only learning as well as class room bookings for different teams. Students may enroll in available courses and have access to the online learning forum in each course.